Website privacy

Privacy notice

Last updated: October 10, 2026

This notice applies to the AwakenWorks public website and its enterprise-deployment and implementation form. It does not describe data handled inside a customer-operated Awaken deployment.

Information you provide

When you submit a form, we receive the contact details, company and role, work you want to discuss, systems involved, timing, consent, and referral or campaign details you choose to provide.

Do not send passwords, credentials, production data, personal records, or other secrets through a website form.

Language changes and unsent forms

When you change language in the same browser tab, the website temporarily retains your unsent form in that tab session. The destination form removes the draft when it checks it and restores entries only within ten minutes. Draft contents are never included in analytics or URL parameters.

Website analytics

The site uses Umami to record anonymous page and interaction analytics, including page, locale, campaign, named conversion events, and bounded event context such as placement, product, and destination. We use this information to improve navigation and understand which content leads people to documentation, GitHub, or a conversation. The site does not send form contact details or free-text answers to Umami and does not use advertising cookies.

How we use submitted information

During one browser session, the site keeps the first and most recent campaign or referral context so a submitted request can retain how the conversation began and which later campaign led to the form. We use form submissions to reply, understand whether self-service evaluation or a scoped implementation is the more useful next step, and prepare for that conversation. A received form is not automatically a qualified opportunity.

Service providers and transfers

By default, forms are sent to Formspree and website analytics are processed by Umami Cloud. A deployment may configure a different form endpoint or a self-hosted Umami endpoint. These providers may process information in other jurisdictions under their own terms.

Formspree and Umami are not the record for a customer engagement. If a request becomes a qualified opportunity, the working record moves to the company CRM; signed agreements and transaction records remain the formal business record.

Retention and your requests

We keep inquiry information only while it is needed to understand and follow up on the request, document a business relationship, or meet an operational or legal requirement. You may ask to access, correct, or delete your information. Records needed for an agreement, dispute, security matter, or legal obligation may need to be kept longer.

Changes and contact

Email hello@awakenworks.com with a question or data request. We will update this notice when the website data path, service provider, or purpose changes.

Email a privacy question or request